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Terms & Conditions

If you wish to book (“Booking”) a tour (“Tour”) with a tour operator (“Tour Operator”) using Strandsel Iceland Photo Tours (“Strandsel”) then you (“the Customer”) agree that the following terms and conditions shall apply:

 

  1. Contract
    You agree to be legally bound by the following Terms and Conditions, which shall take effect immediately. In all cases the person making the booking shall be deemed to have accepted these Terms and Conditions on behalf of all the other person(s) named in the booking and who partake in the booked tour(s).

  2. Accuracy of Information and Limitation of Liability

    1. Strandsel acts as the booking facility for certain services supplied by third party Tour Operators with whom the Customer’s Booking is placed through. Strandsel is not able to influence or control a Tour Operator .

    2. Strandsel does not accept liability to the Customer, or any other person, for any act or omission on the part of the Tour Operator including, but not limited to, any failure by a third-party Tour Operator to provide the Tour 

    3. Strandsel does not accept liability to the Customer, or any other person, for any accident, loss or damage which the Customer or any other person might suffer as a result of the Tour and the Customer agrees to release and indemnity Strandsel from and against any such claim in that respect.

    4. Strandsel does not warrant or represent to the Customer that the Tour is suitable or fit for the Customer’s purpose or corresponds with any advertising of the Tour and the Customer agrees to make their own enquiries if required.

    5. In so far as Strandsel is unable by law or by statute to exclude its liability to the Customer then the Customer agrees that the liability of Strandsel to the Customer is limited to Strandsel providing the Tour (or a similar tour) again to the Customer.

    6. You the Customer will indemnify Strandsel if we suffer any loss or damage or incur any costs in connection with your breach of these terms and conditions or any other legal obligation by you.

    7. Strandsel is unable to guarantee the availability of any tour included on these websites.

    8. Strandsel have taken all reasonable care to ensure that the content of this site is correct, but all information is subject to change at any time without notice. As a user of this website you acknowledge that Strandsel is unable to check the accuracy of all information provided.

  3. Fees and Charges
    The Customer agrees to pay to Strandsel the Tour Operator's advertised price (“Price”) for the Tour(s).

  4. Tour Operator’s Conditions
    The Customer agrees to abide by all terms, conditions and directions issued by Strandsel or its representatives in respect of the Tour including but not limited to:

    1. All matters regarding the conduct of the Tour such as safety, use of equipment, clothing, etc.

    2. Payment for the Tour — the Customer acknowledges and agrees that the Price charged by the Tour Operator for the Tour may be subject to changes and Strandsel gives no warranty regarding the accuracy of the Tour Operator’s current advertised prices. Strandsel will endeavor to abide by the Tour Operator’s advertised Price.

    3. Cancellation Fees — If the Customer cancels or changes a Booking then the Customer agrees to abide by any cancellation or alteration policy of the Tour Operator which may include the payment of a charge for the cancellation or change. BUT the Customer agrees that notwithstanding any cancellation or refund policy of the Tour Operator, Strandsel shall at all times be entitled to retain the Booking Fee plus a deposit equivalent to 20% of the Price. In addition to this the Customer agrees to abide by the cancellation policies set out in Clause 7 Cancellations, Amendments and Refunds following.

  5. Age and identity of Customer

    1. Strandsel will not accept any Booking from the Customer unless the Customer is at least 18 years of age. The Customer warrants and assures Strandsel that they are at least 18 years of age.

    2. The Customer will be required to provide photo ID at check-in to ensure that their identity matches the booking identity. The customer will also be required to sign the booking confirmation/voucher and may be asked to present the credit card used to purchase the tour. A copy of this photo ID and/or signature may be retained to minimize the risk of credit card fraud or for verification purposes with your credit card provider in the event of a dispute.

    3. Where there is a discrepancy between the photo ID and the booking identity, or the signature on the credit card and the signature on the booking confirmation form, the voucher can be confiscated and immediately cancelled without refund.

    4. If the Customer wishes to pay by credit card for a tour and the person who will undertake the tour is different to the Customer, the Customer must contact Strandsel after the booking has been confirmed to establish their identity.

  6. Cancellations, Amendments and Refunds

    1. Cancellation by you, the Customer — If you are not able to partake in a Tour on the date and time you have booked Strandsel shall at all times be entitled to retain at least the Booking Fee plus a deposit equivalent to 20% of the Price.

    2. Cancellation by the Tour Operator (apart from weather) — In some cases alterations to a tour date, price, inclusions, itinerary, minimum numbers, ages etc may be necessary. Strandsel reserves the right to cancel, change, transfer or substitute any tour that you have booked, at any time and for any reason. If you choose not to accept the alternatives offered you will be entitled to a full refund including the booking fee. Notwithstanding the above, if we receive advance notice of a significant change to a tour, we will make a reasonable effort to communicate this to you and to facilitate an amendment of the booking.

    3. Cancellation because of Weather — If the Tour you have booked is unable to be taken because of weather, it may be rescheduled. Strandsel shall at all times be entitled to retain the Booking Fee plus a deposit equivalent to 20% of the Price.

    4. In some instances bank fees and exchange rates may mean the amount refunded is different to the amount originally paid for a tour, particularly in instances where a currency exchange is involved. Strandsel warrants it has no control over any bank fees or exchange rates and is unable to accept responsibility for any such discrepancies in refunded amounts.

  7. Insurance
    Tours operated by Strandsel may be potentially dangerous. Prior to making and paying for a booking you the Customer should be aware of this. You the Customer agree to be responsible for making independent enquiries with the Tour Operator and other third parties regarding the need to acquire your own insurance coverage.

  8. Jurisdiction
    The Customer agrees that the terms of this agreement shall be governed by the laws of California, USA and any dispute shall be heard by the court of appropriate jurisdiction in California